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About Us
•	About Us
	Our Purpose; Who We Are; What We Do / Provide; Our Approach; Our Commitment
•	Our Bio
•	Our Clients
	• Mara Tice - Blue Cross Blue Shield of Florida - Testimonial
	• Anita Rowe - Gardenswartz & Rowe - Testimonial
	• Bill MacKellar-Hertan - Training Resources International - Testimonial
	• Donna J. Smith - Campbell Soup Company - Testimonial
	• Anne M. Sowles - L. L. Bean - Testimonial
	• Barbara R. Deane - Diversity Central, GilDeane Group - Testimonial
	• Tony Higdon - American Society for Training and Development - Testimonial
	• Glenn Brome - The Brome Company - Testimonial
Services
•	Services
•	Training
	Diversity; Multicultural Competencies; Communication; Service Success in a Diverse World; Understanding Individual Differences; Our Training Team; Trainer Certification; Diversity Institute™; Learning Tools and Instruments
•	Keynote Speakers
•	Other Services
	• Consulting; Instruments; Small Group Facilitation; Existing Training Facilitation
	• Diversity Institute™
Learning Tools
•	Learning Tools / Diversity ArtWorks!
•	Books
	• Ouch! That Stereotype Hurts (book)
	• Ouch! That Stereotype Hurts (highlights)
	• Multicultural Customer Service: Providing Outstanding Service Across Cultures (book)
•	Videos
	• OUCH! That Stereotype Hurts [new website]
	• Service Savvy: Providing Outstanding Service in a Diverse World
•	Instruments
	• DiversiScan™: Scanning the Environment for Diversity-Related Issues and Opportunities
	• Diversity Leadership 360°™
	• Diversity Competencies Assessment™
	• The Myers-Briggs Type Indicator®
•	Newsletter
	The OUCH! Files Quarterly Newsletter
What's New
•	OUCH! That Stereotype Hurts (video)
•	Ouch! That Stereotype Hurts (book)
•	Leslie's Upcoming Sessions and Seminars
Diversity ArtWorks!
•	Diversity ArtWorks!
Contact Us
•	Contact Us
Diversity Store
Archives
•	Recommendations
	Great Peacemakers: True Stories from Around the World
•	Bias-Free and Respectful Communication: Helpful Resources
	Sondra Thiederman's "Bias-Free Leadership" — Excerpt
•	Health Care and Social Services: Books
	Multicultural Competencies: Health Care and Social Services; Culture and the Clinical Encounter; Developing Cross-Cultural Competence: A Guide for Working with Children and Their Families; Cross-Cultural Caring: A Handbook for Health Professionals
•	Cultural and Spiritual Traditions: Video / DVD
	Muhammad: Legacy of a Prophet
•	Understanding Cultural Differences: Books
	Figuring Foreigners Out; Riding the Waves of Culture: Understanding Diversity in Global Business; Guide to Countries and Cultures (series)
•	Resources
	Southern Poverty Law Center
•	Understanding and Respect: Books
	100 Questions and Answers about Arab Americans:  A Journalist's Guide; 40 Ways to Raise a Nonracist Child
•	Multicultural Calendars: Websites
	Multicultural Calendars
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