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Ouch! That Stereotype Hurts
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Top-Selling Book at
SHRM 2006 Diversity Conference!
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Excerpt from
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Ouch! That Stereotype Hurts
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"If you communicate in one language only, then there's a good chance that not everyone is fully receiving the information. You want your information to get across successfully; but just because you're sending the information doesn't mean it's being received.”
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Leslie Aguilar, as quoted in
"Primary Language Use Plays Key Role, Experts Say"
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